GENERAL QUESTIONS
GETTING STARTED WITH FORTUNE ACADEMY
Find answers to common questions about our courses, enrollment process, and learning platform. If you need additional assistance, our support team is here to help.
Fortune Academy provides professional training and continuing education across six major industries: Real Estate, Mortgage, Appraisal, OSHA Safety, Healthcare, and HR Compliance. Each industry has specialized courses designed to meet state and federal licensing requirements.
Yes! All of our courses are state-approved and meet regulatory requirements for professional licensing and continuing education. We maintain accreditation with relevant state boards and regulatory agencies to ensure our courses meet the highest standards.
We offer three flexible learning options: self-paced online courses available 24/7, live virtual classes with real-time instruction, and in-person classes at select locations. Choose the format that best fits your schedule and learning style.
Absolutely! We provide bulk training solutions for organizations with discounted pricing, custom LMS access, reporting tools, and dedicated account management. Contact us to discuss your organization's training needs.
COURSE INFORMATION
UNDERSTANDING OUR COURSES
Course access periods vary by course type. Most online courses provide 6-12 months of access from enrollment. Live virtual and in-person classes run on set schedules. Check your specific course details for exact timeframes.
Yes! Our learning platform is fully responsive and works on desktop computers, tablets, and smartphones. Study anywhere, anytime with our mobile-friendly interface.
Most courses include multiple exam attempts at no additional cost. Review your course materials and retake the exam when you're ready. Contact support if you need additional assistance or tutoring.
Yes! Upon successful completion, you'll receive a certificate of completion that can be downloaded immediately and submitted to your state licensing board or employer as proof of education.
ENROLLMENT & PAYMENT
REGISTRATION QUESTIONS
Enrolling is easy! Browse our course catalog, select your desired course, add it to your cart, and complete the checkout process. You'll receive immediate access to online courses upon payment confirmation.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and corporate purchase orders for bulk enrollments. All transactions are securely processed.
We offer a 7-day money-back guarantee for most online courses. If you're not satisfied, request a refund within 7 days of purchase (before completing more than 25% of the course). See our full refund policy for details.
Payment plan options are available for certain courses and packages. Contact our enrollment team to discuss flexible payment arrangements that fit your budget.
TECHNICAL SUPPORT
GETTING HELP
You'll need a computer, tablet, or smartphone with internet access and a modern web browser (Chrome, Firefox, Safari, or Edge). Some courses may require additional software or materials—check your course description for specific requirements.
Click the "Forgot Password" link on the login page and enter your email address. You'll receive a password reset link via email within minutes. If you don't receive it, check your spam folder or contact support.
Our technical support team is available Monday-Friday, 8 AM - 6 PM EST. Contact us via email at [email protected] or call (800) 922-2245 for immediate assistance with any technical difficulties.
Many courses include downloadable materials such as PDFs, study guides, and reference documents. Videos and interactive content are typically streamed online. Check your specific course for available downloads.
STILL HAVE A QUESTION?
Can't find the answer you're looking for? Our friendly support team is here to help. Send us a message and we'll get back to you within 24 hours.