1. Introduction
Fortune Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enroll in our courses. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or enroll in courses
- Complete forms on our website
- Subscribe to our newsletters or marketing communications
- Contact us for support or inquiries
- Participate in surveys or promotions
Personal information may include:
- Name and contact information (email address, phone number, mailing address)
- Demographic information (age, gender, state of residence)
- Professional information (industry, license numbers, employer)
- Payment information (credit card details, billing address)
- Educational records (course enrollments, progress, completion certificates)
- Username and password
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address and device identifiers
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Click data and navigation patterns
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website usage, and deliver personalized content. You can control cookie preferences through your browser settings, though disabling cookies may limit certain website functionality.
3. How We Use Your Information
We use collected information for various purposes, including:
- Providing and managing course access and educational services
- Processing enrollments and payments
- Communicating with you about courses, updates, and account information
- Sending marketing communications (with your consent)
- Improving our website, courses, and services
- Analyzing usage patterns and trends
- Complying with legal obligations and state reporting requirements
- Issuing certificates and reporting completion to licensing boards
- Preventing fraud and ensuring security
- Responding to customer service requests
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data (SSL/TLS)
- Secure payment processing
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Educational records are typically retained for a minimum of 5 years as required by state regulations.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
- Restriction: Request limitation of processing in certain circumstances
To exercise these rights, please contact us at [email protected] or call (800) 922-2245.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
11. International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.
13. Contact Us
If you have questions or comments about this privacy policy, please contact us:
3135 Fred Nash Blvd
Myrtle Beach, SC 29577
Email: [email protected]
Phone: (800) 922-2245